Returns & Exchanges

Rest assure, It's Chic by Chantele is here to please. However, to better assist our customers revisions have been made to our Return and Exchange Policies. Please view them in detail before ordering. 

ONLINE PURCHASES: We no longer allow returns or exchanges. All purchases are considered FINAL SALE. Please ensure you review size charts and material descriptions before purchase. 

IN-STORE PURCHASES: Regular priced items unworn with original tags can be exchanged ONLY within 3 days from the purchase date with original receipt. Refunds will NOT be offered only store credit. 

ALL ACCESSORIES, SALE ITEMS, SPECIAL DISCOUNTED ITEMS, AND ITEMS PURCHASED WITH A STORE CREDIT ARE CONSIDERED FINAL SALE. 

• All One & Done (Sale Items) are FINAL SALE. We do not offer exchanges, refunds or store credits for these items. 
• All Accessories (eyewear, purses, earrings and hats) are FINAL SALE. We don't offer exchanges, refunds or store credits for these items.  
• Purchases made during a Pop-Up event are FINAL SALE. We do not offer exchanges, refunds or store credits for these items. 

PLEASE CONSIDER THIS BEFORE YOUR PURCHASE!

We value and appreciate your continues support when shopping with It's Chic by Chantele.